Important Notes
  • Message from Bob Gibbs to the NASA Workforce – Important Information Related to the Government Shutdown

  • To ensure you’re viewing the latest version of this website, please clear your browser’s cache by doing the following:

    • For Windows machines, hold the CTRL key and press F5
    • For MAC's hold the CMD and Shift keys and press the "R" key

  • Use of Government-issued IT devices

    • Excepted Employees: Please remember to use the Virtual Private Network (VPN) whenever you are conducting NASA excepted services during the shutdown due to a lapse in funding. This ensures your IT device is getting appropriate patching and is protected by other layers of NASA’s network infrastructure to guard against cyber threats.

    • Non-Excepted Employees: During shutdown due to a lapse in funding, non-excepted employees should not use their government-issued IT devices for the duration of the shutdown.
NASA Shutdown Information
Employee Communications Federal and NASA Guidance
NASA Shutdown Furlough Guide for Employees (Aug. 27, 2018)
Supplements the OPM guides with important info needed during furlough
Password/Badge Expiration Information Other Important Information (Updated Regularly) - Newest to Oldest
If you are excepted, contact your supervisor for specific requirements during a shutdown
Unemployment/Worker’s Compensation and TSP Information
Unemployment Compensation Worker’s Compensation Thrift Savings Plan (TSP)
All NASA employees will need to use the following Agency information to complete an unemployment compensation claim:

Parent Federal Agency Name: U.S. Department of the Interior
3-Digit Federal Agency Code Number: 631
Major Component: Equifax Workforce Solutions UC Express
Address:
  • P.O. Box 66945
  • St. Louis, MO 63166
Contact Name/Office: Equifax Work Force Solutions
Telephone No: 1-800-366-660 Ext. 2598
 
Who to Contact for NASA Employees
    The following contact information will remain active during a Shutdown Furlough:

  • Employee Assistance Program (EAP):
    NASA’s EAP provides confidential, short-term, counseling assistance and referral to employees who are dealing with issues such as: depression; anxiety; family conflicts; marital problems; eldercare; substance and alcohol abuse; financial challenges; and occupational stress. During the partial shutdown/furlough while NASA Center clinicians are unavailable, an EAP provider (Workplace Options) is staffed with professional and licensed mental health counselors to temporarily support employees. Counselors can be contacted at 1-888-728-1404. Please refer to information/links on this site for guidance on filing for unemployment; medical insurance coverage; and/or other human resource and employee benefit-related matters.

  • NSSC Customer Contact Center (CCC):
    Web Site: www.nssc.nasa.gov
    Phone: 1-877-677-2123 (1-877-NSSC123)
    Email: nssc-contactcenter@nasa.gov

  • Enterprise Service Desk (ESD):
    Web Site: https://esd.nasa.gov
    Phone: 1-877-677-2123 (1-877-NSSC123)
    Email: nasa-esd@mail.nasa.gov